I want to tell you a story…

This may seem obvious when pointed out but I’ve found that few people realise it otherwise – we all like stories.  As children we start off learning by experiencing the world but, once we start to understand language, our ability to learn accelerates and we soak up stories.

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Rules and Sanctions

Rules are usually of limited value unless considered alongside corresponding sanctions.  Sanctions?  Yes, else why would anyone comply with the rules?

FMEA – What If?

FMEA (Failure Mode and Effects Analysis) is one of those things most people do without actually realising it, albeit often in an informal and unstructured manner.  What could possibly go wrong?

SWOT that PEST

Many people are familiar with SWOT analyses, whether for a business or a person (the latter being a component of some professional CPD schemes), but fewer are familiar with PEST.

Gods of Management

I’ve previously written about Charles Handy’s cultural models (see here) but omitted to reference the Greek gods that he attributed to them.

QFD

Returning to the quality tools theme, QFD (Quality Function Deployment) is a technique and tool developed in Japan that is, in my opinion, much under-utilised in the West. 

Teams

The word team appears a lot in my writing and, I believe, with good reason.  Most of us work in a team, whether or not that’s what it’s called – and that also applies in our non-work life, too.  Charles Handy likens teams to tribes in some of his books, bringing together theories of teams and theories of culture.