Dissent can be Good

When everyone on the board or committee agrees on a course of action it’s often assumed to be the correct one; after all, everyone aggrees with it.  But is it the best? Continue reading

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Grow from the Bottom, Kill from the Top

Personnel at the work face are the key to organisational success; management is the key to organisational failure.  Good management is critical to quality but management’s ability to ensure success is limited by the staff who work on the front line. Continue reading