Many people are familiar with SWOT analyses, whether for a business or a person (the latter being a component of some professional CPD schemes), but fewer are familiar with PEST. Continue reading
Returning to the quality tools theme, QFD (Quality Function Deployment) is a technique and tool developed in Japan that is, in my opinion, much under-utilised in the West. Continue reading
The word team appears a lot in my writing and, I believe, with good reason. Most of us work in a team, whether or not that’s what it’s called – and that also applies in our non-work life, too. Charles Handy likens teams to tribes in some of his books, bringing together theories of teams and theories of culture. Continue reading
There’s a whole discipline here – what follows is merely a starting point to follow up. Actually, nothing here should be new to anyone who has studied management and, if it is new, and you do think of yourself as being in management, you probably need to start studying. Continue reading
It’s generally agreed that there are seven basic tools needed to get started in SPC (Statistical Process Control). Some are so basic many people use them without realising they’re getting into statistics (and their link to what we think of as statistics often seems quite tenuous)…
I’ve previously written about KPIs and making sure they relate to what is meaningful and are not just set because they’re expected – do that and they can have the opposite effect to what is needed.