Problem Solving – Afterthought

The various schemes can only provide a structure – they won’t actually solve any problems (other than the all too common one of not having any structure to the process)!  Continue reading

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Problem Solving

This is closely allied to what I’ve previously written about in presenting some of the key ideas of Deming, Juran, Crosby, et. al. under “Improvement” in that it addresses ways to make changes, and especially Juran with his six-step Breakthrough.  However, solving problems is such an important topic that I want to spend a little more time on it. Continue reading